Microsoft Office Outlook

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MICROSOFT OUTLOOK

About this Course

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Outlook 2010.


Intended Audience

This course is intended for novice information workers who want to learn beginning level Outlook 2010 skills.


You Will Learn How To

• Connect to e-mail accounts.
• Troubleshoot connection problems.
• Work in the Outlook program window.
• Work with the ribbon and the Backstage view.v • Work in the Mail module.
• Work in the Calendar module.
• Work in the Contacts module.
• Work in the Tasks module.
• Create and send messages.
• Attach files to messages.
• View messages and message attachments.
• Configure Reading Pane behavior.
• View message participant information.
• Respond to messages.
• Save and update contact information.
• Communicate with contacts.
• Display different views of contact records.
• Print contact records.
• Schedule and change appointments.
• Schedule and change events.
• Schedule meetings.
• Respond to meeting requests.
• Display different views of a calendar.
• Create tasks.
• Update tasks.
• Remove tasks and items from task lists.28
• Manage task assignments.
• Display different views of tasks.

MICROSOFT OUTLOOK Level 2

About this Course

This one-day instructor-led course provides students with advanced skills for managing e-mail, collaborating with others, and customizing the Microsoft Outlook 2010 interface.


Intended Audience

This course is intended for experienced information workers who want to learn advanced-level Outlook 2010 skills.


Intended Audience

• Work with new mail notifications.
• Create rules to process messages.
• Block unwanted messages.
• Secure your e-mail.
• Work with Outlook items while offline.
• Manage download options for slow connections.
• Automatically reply to messages.
• Work with SharePoint site content.
• Personalize the Outlook program window.
• Create and manage Quick Steps.
• Customize the ribbon.
• Customize the Quick Access Toolbar.
• Personalize your Office and Outlook settings.

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